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Alberta Bill 11’s Hidden Trap: The Communication Gap Employers Can’t Ignore

This episode continues the Smart Health Benefits Association’s Alberta Bill 11 series, focusing on execution rather than just budget impact. Carolyne Eagan, Robin Bailey, and government relations advisor Joe Whitney break down the practical employer and advisor actions needed before October 1st, especially around communication, enrolment, and point-of-sale claims handling.
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September 17, 2026

This episode continues the Smart Health Benefits Association’s Alberta Bill 11 series, focusing on execution rather than just budget impact. Carolyne Eagan, Robin Bailey, and government relations advisor Joe Whitney break down the practical employer and advisor actions needed before October 1st, especially around communication, enrolment, and point-of-sale claims handling.

What You Will Learn:

  • Employers need a clear communication plan, or employees will get confused at the pharmacy and other providers.
  • Advisors should turn the policy into an HR checklist and enrollment action plan.
  • Active employees age 65 and over need to be identified and enrolled before October 1.
  • Bill 11 affects more than drugs, including several other health benefits.

Featuring:

Resources:

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